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London’s Heathrow Airport is at the centre of for its virtual shutdown during recent snow in England. Heathrow is one of the world’s busiest airports, yet it failed to with snowfall of 9 centimetres, even 3 days after the snow . Airport authorities cancelled more than 3,200 , leaving thousands of frustrated passengers in the terminal buildings. The situation is made as the Christmas holiday season is one of the busiest times of the year for air travel. What has been travelers most is the of flight information and basics like food and water. Passengers who have spent days sleeping on the airport floor are perplexed as to why only one third of flights are leaving, long haul, when there has been no snow for three days.

Colin Matthews, chief executive of British Airports Authority, is facing a of criticism over this problem. Mr Matthews could not give any answers to journalists’ questions about the . He said in an interview with BBC radio: "I am really sorry…We are going to crawl over every of these last few days when we've got every passenger in the right .” Britain’s Prime Minister David Cameron has added his that the airport should not come to a standstill because of snow. He said: “I'm frustrated on of all those affected that it's taking so long for the situation to .” Mr Cameron offered the help of Britain’s Army to help the snow from the runways, but the airport declined, saying they already have 200 .