The Reading / Listening - Level 1

A travel website survey on hotel complaints found some unusual things. Skyscanner.net surveyed 400 hotel staff in 39 countries. It asked about the strangest things guests had asked for or complained about. Most of the unusual complaints were about food and the room. Not everyone will like every hotel room, but some complaints in the survey were very strange. It would be impossible for any hotel to make these complaining guests happy.

The complaints about food included one guest asking for 16 cucumbers a day. Another requested only the right legs of a chicken. One guest asked for crocodile soup. Other crazy complaints included a man at a luxury hotel in London unhappy that his room did not have a sea view. London is about 75 km away from the sea. Other guests wanted the toilet filled with mineral water, a bath full of honey and a discount because his girlfriend snored.

Try the same news story at these levels:

    Level 0 Level 2   or  Level 3

Sources
  • http://www.skyscanner.net/news/worlds-weirdest-hotel-requests-and-complaints
  • http://www.ibtimes.co.uk/strangest-hotel-requests-15-cucumbers-per-day-one-dead-mouse-1448422


Make sure you try all of the online activities for this reading and listening - There are dictations, multiple choice, drag and drop activities, crosswords, hangman, flash cards, matching activities and a whole lot more. Please enjoy :-)

The Activities

MATCHING

PARAGRAPH ONE:

1.

A travel

a.

be impossible

2.

found some unusual

b.

in 39 countries

3.

surveyed 400 hotel staff

c.

like every hotel room

4.

things guests had asked for

d.

things

5.

Most of the unusual

e.

website survey

6.

Not everyone will

f.

complaints

7.

It would

g.

guests happy

8.

make these complaining

h.

or complained about



MY e-BOOK
ESL resource book with copiable worksheets and handouts - 1,000 Ideas and Activities for Language Teachers / English teachers
See a sample

PARAGRAPH TWO:

1.

The complaints

a.

soup

2.

one guest asking for

b.

view

3.

only the right legs

c.

16 cucumbers a day

4.

crocodile

d.

hotel in London

5.

crazy

e.

about food

6.

a luxury

f.

away from the sea

7.

a sea

g.

complaints

8.

London is about 75 km

h.

of a chicken

LISTEN AND FILL IN THE GAPS

A (1) ___________________ on hotel complaints found some unusual things. Skyscanner.net surveyed (2) ___________________ in 39 countries. It asked about the strangest things guests had asked for (3) ___________________. Most of the (4) ___________________ were about food and the room. Not everyone will like every hotel room, but some complaints in the survey (5) ___________________. It would be impossible for any hotel to make these (6) ___________________.

The complaints about food included (7) ___________________ for 16 cucumbers a day. Another (8) ___________________ right legs of a chicken. One guest asked (9) ___________________. Other crazy complaints included a man at a luxury hotel in London unhappy that his room did (10) ___________________. London is about (11) ___________________ the sea. Other guests wanted the toilet filled with mineral water, a bath full of honey and a discount because (12) ___________________.

PUT A SLASH ( / )WHERE THE SPACES ARE

Atravelwebsitesurveyonhotelcomplaintsfoundsomeunusualthing
s.Skyscanner.netsurveyed400hotelstaffin39countries.Itaskedab
outthestrangestthingsguestshadaskedfororcomplainedabout.Mo
stoftheunusualcomplaintswereaboutfoodandtheroom.Noteveryo
newilllikeeveryhotelroom,butsomecomplaintsinthesurveywereve
rystrange.Itwouldbeimpossibleforanyhoteltomakethesecomplain
ingguestshappy.Thecomplaintsaboutfoodincludedoneguestaskin
gfor16cucumbersaday.Anotherrequestedonlytherightlegsofachic
ken.Oneguestaskedforcrocodilesoup.Othercrazycomplaintsinclud
edamanataluxuryhotelinLondonunhappythathisroomdidnothave
aseaview.Londonisabout75kmawayfromthesea.Otherguestswant
edthetoiletfilledwithmineralwater,abathfullofhoneyandadiscount
becausehisgirlfriendsnored.

WRITE QUESTIONS & ASK YOUR PARTNER(S)

Student A: Do not show these to your speaking partner(s).

a)

________________________________________________________

b)

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c)

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d)

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e)

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f)

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g)

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h)

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Student B: Do not show these to your speaking partner(s).

a)

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b)

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c)

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d)

________________________________________________________

e)

________________________________________________________

f)

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g)

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h)

________________________________________________________

WRITING

Write about hotels for 10 minutes. Comment on your partner's paper.

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Answers

(Please check your answers against the article above.

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